Shouder Chatbot – AI-Powered Customer Conversational Assistant

AI is one of the core services offered by ExperUP. Shouder Chatbot is an AI-powered conversational assistant designed to connect customers with the right product information and support instantly. The chatbot enhances user experience by guiding customers through product exploration, answering questions about features and options, and helping them navigate the catalog with ease.

Built to provide real-time assistance, Shouder Chatbot listens to user messages, classifies each query, and delivers an appropriate response. It also powers post-purchase support by responding to technical and service-related questions. All responses are based on a rich support knowledge base prepared by Shouder’s specialists.

Whether a customer wants suggestions, comparisons, or product highlights, the chatbot presents answers in an engaging format. Shouder Chatbot reduces friction and enhances customer satisfaction across the entire shopping journey.